ComReg published its notice covering An Post’s monitoring reports on 31 August 2026. Next-working-day delivery fell to 78% in 2025 against a 94% standard, a gap of 16 percentage points, in monitoring of domestic single-piece mail.
At a glance
- Published
- 31 August 2026
- Next-day delivery
- 78% in 2025, against 94%
- Within three working days
- 96.5%, against 99.5%
- Scope
- Domestic single-piece mail
On this page
Next-day delivery falls further below the standard
According to ComReg, An Post’s next-working-day delivery rate fell by 5 percentage points between 2024 and 2025. The rate was 83% in 2024 and 78% in 2025.
The gap below the 94% standard grew from 11 percentage points to 16 percentage points.
In 2025, 22% of monitored mail missed next-working-day delivery. At the standard, 6% would miss that deadline.
Delivery within three working days also misses the standard
ComReg reports that 96.5% of monitored mail arrived within three working days in 2025. The standard is 99.5%, leaving a gap of 3 percentage points.
| Delivery deadline | Result | Standard | Shortfall |
|---|---|---|---|
| Next working day | 78% | 94% | 16 percentage points |
| Within three working days | 96.5% | 99.5% | 3 percentage points |
That leaves 3.5% of monitored mail missing the three-working-day deadline. At the standard, 0.5% would miss it.
What ComReg measures
ComReg says the monitoring runs continuously and covers domestic single-piece mail. Bulk mail and international mail are excluded. ComReg contracts an independent organisation to carry out the monitoring.
Questions
What were An Post’s next-day delivery results in 2025?
ComReg reports 78% next-working-day delivery against a 94% standard. That is 16 percentage points below the standard.
Did An Post meet the three-day delivery standard?
Delivery within three working days reached 96.5% in 2025 against a 99.5% standard.
What mail does ComReg monitor?
The monitoring covers domestic single-piece mail and excludes international and bulk mail.
Sources
- ComReg (primary source): Quality of Service for Universal Postal Service: Monitor Reports for An Post for 2024 and 2025: Commission for Communications Regulation, read 31 August 2026
- ComReg (primary source): Regulation of Quality: Commission for Communications Regulation, read 31 August 2026
Spotted an error? Email hello@postcompare.ie and we will correct it.
PostCompare news desk
PostCompare compares courier prices for parcels sent from Ireland. Every post links the pages its facts come from and, where a route is involved, shows our own prices beside it. How we choose and check stories
