An Post will stop taking new AddressPal customers from 16 October. Existing users need to save their AddressPal number and update their details before the website closes on 16 October.
An Post’s next-day performance fell from 83% in 2024 to 78% in 2025. ComReg’s monitoring covers domestic single-piece mail and excludes bulk and international mail.
Irish reporting flags a proposed handling fee for purchases from outside the EU. Revenue says the amount and application date have not been determined. An Post says it remains unclear how it would be charged.
An Post’s half-year update reports softer parcel growth in early July. More parcels originated from EU-based hubs, while large non-EU retailers absorbed some tariff costs.
Parcel volumes at post offices rose in 2025, helped by online shopping and second-hand platforms such as Vinted. An Post’s outgoing chief executive says most mail will move to a two or three day service.
Orders bought before the customs change still face the new charges if they reach Ireland after 30 June. The CCPC also warns about payment requests claiming to come from Revenue.
An Post and 19 other postal groups want more time to prepare for the €3 charge. DHL, FedEx and UPS have called for a phased approach, warning that shipments could be held up at EU borders.
ComReg has published minimum requirements for postal complaint handling. Its existing guidance directs you to Customer Services first, then the provider’s Advocate if you remain dissatisfied.
DPD says it will temporarily suspend services in the Republic of Ireland on Saturday 11 April. An Post has warned of disruption, while UPS reports limited disruption and delays.
Irish businesses can register with An Post for UK Direct. The service combines pre-cleared UK customs with tracked delivery by Royal Mail within three days and an integrated returns service.
An Post plans to hire 300 more delivery staff nationwide. It has opened a parcel processing facility in Cheeverstown as January and February volumes run almost 50% above a year earlier.
The Government has approved €75 million over five years for the post office network. All postmaster-led offices benefit, with funding prioritising rural, remote and strategically important locations.
An Post is increasing stamp, counter parcel and Registered Post prices from 3 February. Existing N and W stamps and stamps with euro values stay valid, and small businesses keep Advantage Card parcel discounts.